Refund Policy

Last updated: November 4, 2026

A square is delivered the moment you pay: it's marked as yours on the board and you get your edit link right away. Because it's delivered instantly and taken off the market for everyone else, there are no refunds, and by buying you agree that delivery starts immediately.

Exceptions

• We failed to deliver. If you paid and the square didn't become yours (for example a technical error during checkout), email us and we'll either register it by hand or refund you in full.
• You were charged twice, or charged for the wrong squares. We'll refund the difference.
• The law where you live requires it. This policy doesn't limit any mandatory consumer rights you have.

How to reach us

Email nico@getmyregulars.com from the address you used to buy, or contact Paddle directly through paddle.net. Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders and handles returns. Refunds go back to the original payment method and can take 5 to 10 business days to show up.

Changed your mind?

You can change what's on your square as often as you like, forever, or hand the edit link to someone else. The square itself stays sold.